1. Are golf carts allowed?  Where can we rent one?

Golf carts are allowed if you are staying at Ocean Keyes as a Keye Beach Rental Guest only and staying in the Beach Villa Section(Buildings 15, and 21-29)

If you are staying in the Beach Villa section, you may park your golf cart at the buildings.  Please do not park the carts in the spaces directly in front of the buildings. An identification band from our rental office must be acquired for your cart, to avoid being ticketed by security. 

If you are staying in the Seashore Villa section(Buildings 16-20 and 30-46) rental and parking for golf carts is not allowed in the Ocean Keyes community.

Golf carts are not allowed at the Oceanfront resorts.

Golf carts can be rented through A-Jax at OD (843) 421-1006 ask for special discount available to Keye Beach Renters. No electric carts are allowed.


2. Are the properties pet and smoke free?

All of our vacation rental properties are pet and smoke free.


3. How do we access the Recreational facilities?

The Fitness Centers at the Oceanfront Resorts are accessible with your door key.

At Ocean Keyes, a white swipe card for the front door of the Fitness Center is provided in your rental package. The Ocean Keyes Entertainment Room is accessible with the same white swipe card. All recreation facilities are locked by 11 pm by security.


4.  How do we get our keys if we arrive late?

We have procedures for all late arrivals. Please call your reservationist for the details.


5.  If we arrive early, can we get in our condo before normal 4-5 pm check in time?

We do our best to accommodate our guests, however, please do not plan on a check-in prior to 4 pm.  This is especially true during the summer months and other high turnover days.  Please keep this in mind when planning your trip arrival.


6.  Are the pools heated?

Both Crescent Keyes and Laguna Keyes have heated indoor pools.  Ocean Keyes has 6 pools that can be used by any of our guests, but they are not heated. Opening of the pools is usually in early April, weather permitting.  Hot tubs are open at all times and are located at all resorts.


7.  Is fishing allowed in the lake at Ocean Keyes?

Yes, but please release fish back to the lake and be sure to leave the area as you found it. Be respectful to all those who live around the lake and remember the wildlife that lives here too, removing all trash, equipment, etc.


8.  Do you offer golf specials?

Keye Beach Rentals and MyGolf have teamed up to get you the best golf deals on the Grand Strand.

Save money on golf, restaurants, entertainment venues and much more. Our EXCLUSIVE member’s-only section gives you and up to THREE guests great MyGolf member pricing at a variety of different courses along the strand. One round of golf saves you more than enough to pay for your membership!  Try our FREE 24-hour test drive.  Need help Call 843-491-4372. Located at 1626 Hwy 17S in North Myrtle Beach,, SC.


9. Is there a lost and found, if items are left at the pools?

If items are found at the pools they are collected by the maintenance or security personnel and secured on site.  To retrieve items, see the pool personnel, or check with the security and building maintenance staff at the Oceanfront Resorts to see if your item was located and secured.

Expensive items left at Ocean Keyes are regularly turned into the SalesCenter when found.

If you left items in one of our rental condos, please contact one of our staff at the Keye Beach Rental office.


10. Are there any parking restrictions?

At our Oceanfront resorts the parking garage clearance is 6′ 8″. Therefore, roof carriers on SUV’s cannot be accommodated. Parking of motorcycles or trailers are not permitted at any of our resorts.


11. Do we offer Winter Rentals?

Yes, our condos are available at attractive monthly rates from October through April. Renters staying at least 90 consecutive days get a bonus benefit. Their rental is not subject to the SC sales/accommodations tax that is applicable to shorter stays. Call or email for monthly rates.


12. Do we have Annual Rentals?

Yes, we have annual rentals. Please click here www.keyebeachrentals.com/annual-rentals for availability.